- Symptom
- Email address not authorized when signing up anyone outside the project teamemail rate limit exceeded after two or three signups in an hourEmails reach team members but never real users
- Cause
- Without custom SMTP, Supabase sends only to members of the organization's team and caps sending at 2 messages per hour. After you add custom SMTP the cap starts at 30 per hour until you raise it.
- Fix
- Configure a custom SMTP provider before launch, then raise the email rate limit on the Auth rate limits page to match expected signups.
- Apply
Dashboard: Authentication > Emails > SMTP Settings > Enable custom SMTP Dashboard: Authentication > Rate Limits > Rate limit for sending emails- Affected
- Hosted Supabase projects using the built-in email service (no custom SMTP configured)
- Sources
Last verified 2026-10-15 · Confirmed by 0 builders