Google Workspace APIs · ui · fg-0021

Changing Gmail's forwarding address silently stops mail to the old one

A person who used to receive forwarded copies stops getting them with no notice

Verified 2026-08-20 · Confirmed by 0 builders · Trust 50/100

Cause

The main Forwarding setting holds a single destination, so pointing it at someone new drops the previous recipient.

Fix

Keep the main forward for one recipient and add a filter with a Forward to action for each additional recipient. The address must already be a verified forwarding address.

Apply

Gmail Settings > Filters and Blocked Addresses > Create a new filter > To: (address) > Create filter > Forward it to

Affects: Gmail, August 2026

Have your agent know this before it fails

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